Terms & Conditions

Last updated: January 2023

Thank you for shopping with Ideology Clothing®! By placing an order or making a purchase from https://www.ideologyclothing.com (“Website”), these Terms and Conditions will apply to your purchase.

Please read these Terms carefully before using our Website. Using our Website indicates that you accept these Terms. If you do not accept the Terms, do not use the Website.

1. Orders

When you place an order on our Website, we will make every effort to process it and ship your order within the delivery timeframes listed on our Website. Please note that delivery timeframes may vary based on product availability and delivery location.

All products purchased from the Website are made pursuant to a shipment contract. This means that the risk of loss and title for ordered products pass to you upon our delivery to the carrier.

Product Pricing and Sales Tax

Prices for products sold on the Website are quoted in U.S. dollars. We reserve the right to revise prices at any time for any reason, including to reflect changes in our costs, changing market conditions, new products, or errors on the Website. Any price change will take effect immediately after being posted on the Website.

The price applicable to your order will be the price in effect at the time you place your order.

Sales tax will be added to your purchase where required by law.

Payment Methods

We accept Visa, Mastercard, American Express, and Discover credit and debit cards. Payment is processed through secure payment gateways. Offline payment methods may also be accepted on occasion at our discretion.

You represent and warrant that you are authorized to use any credit or debit card used in transacting business with us.

Order Cancellation and Modifications

We will make every effort to fulfill your order based on the products listed in your order confirmation email. We reserve the right to cancel any orders at our discretion due to product unavailability or other issues.

If an order cancellation occurs, we will refund you for any products that shipped to you and charge you only for what was included in the cancelled shipment.

You may modify unshipped orders by contacting customer service within 2 hours of your order placement. Some restrictions may apply.

Shipping and Delivery

We will arrange for shipment of your order to the shipping address designated by you at checkout. Please make sure your shipping address is correct. We are unable to change the shipping address after an order is placed.

The shipping methods available, and delivery timeframes, will be displayed on the Website at checkout based on your shipping destination. Shipping costs will be calculated based on weight. We may ship products separately if needed.

If a product cannot be shipped within the advertised timeframe, we will reach out to provide you with a revised estimate. Delivery delays can occasionally occur due to reasons such as supply shortages or logistical issues.

You are responsible for examining the shipment contents immediately upon receipt. Please contact us within 3 business days to report any damage or errors. We may require photo evidence when reviewing claims.

Risk of Loss

All purchases made through the Website are made pursuant to a shipment contract. This means that the risk of loss and title for products purchased by you pass to you upon our transfer of the products to the carrier. We are therefore not responsible for lost, stolen, or damaged products after we hand-off to the carrier.

Returns and Refunds

Purchases made through the Website may be returned for an exchange or refund subject to the following:

  • Items must be returned within 30 days of delivery. We cannot process returns after 30 days.
  • Items must be in new, unused condition with original tags attached.
  • Footwear and intimates must be returned with hygienic liners intact.
  • Special order or customized items are not eligible for return.
  • Return shipping costs will be deducted from the refund amount.

To start a return, please contact customer service for instructions. We will determine whether a return should be sent back to us or to the manufacturer.

Once received and inspected, eligible returns will be refunded to the original payment source. Please allow 1-2 billing cycles for the refund to appear on your credit card statement.

Promotions and Discounts

Promotions and discounts offered on our Website are valid for limited times only. We reserve the right to retract, revoke or cancel any promotions due to changes in inventory, product discontinuation, or other business needs.

Promotional discounts and coupon codes may not be applied to taxes, shipping fees or certain products. Additional restrictions may be listed on the specific promotion or coupon details.

2. Your Account

You have the option to register for an account when you make a purchase. Account registration may come with benefits like order history,Wishlists, and personalized promotions.

You are responsible for providing accurate registration details and keeping your login credentials confidential. We are not responsible for any unauthorized access to your account. Please notify us immediately of any breach to your account security.

3. Accuracy of Information

We do our best to provide current product descriptions, photos, pricing, and general information on the Website. However, errors may occasionally occur. We reserve the right to correct any inaccuracies on the Website.

If a product listed on the Website differs from the product you receive due to an error, you may return the product for a refund or exchange.

Product photos should be considered general representations of products and may vary slightly. We cannot guarantee that your device’s display of colors and details will exactly match the product in real life.

4. Ownership of Intellectual Property

The Website design, text, graphics, and all software and code are the property of Ideology Clothing® and our affiliates. You may not reproduce, publish, distribute, publicly display or create derivative works from any materials found on the Website without our explicit written consent.

You are permitted to use information found on the Website purposely to place lawful orders through the Website. However, any other use of Website content not expressly allowed above is strictly prohibited.

5. User-Generated Content

If you post reviews, photos, comments or other content (collectively, “User Content”) on the Website, you are granting us permission to use or display your User Content in connection with the Website, as we deem appropriate in our sole discretion. We reserve the right to modify or otherwise handle User Content on the Website as we see fit.

By posting User Content, you are representing that you have the right to grant the license above and that your User Content does not violate any laws. Any inappropriate or illegal User Content may be removed from the Website without notice.

6. Third-Party Website Links

The Website may contain links to third-party websites. These links are provided purely for your convenience and do not imply endorsement of the activities of any linked sites. We are not responsible for the accuracy, completeness, legality or any other aspect of the content on third-party sites. We disclaim liability for any communications made via third-party site links.

Please contact the external site for answers to questions regarding their services and policies. Use of any linked site is subject to that site’s terms and conditions.

7. Disclaimer of Warranties

Products sold through the Website are provided “as is”. We make no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

We cannot guarantee that Website access or products displayed will be error-free or that the Website or its server will be free of viruses or other harmful mechanisms. If your use of the Website results in technical issues, we hold no responsibility for repair or restoration.

The Website content may occasionally include inaccuracies or omissions beyond our control. We make no guarantees related to accuracy or completeness of Website information.

8. Limitation of Liability

Under no circumstances, including negligence, will Ideology Clothing® or our affiliates be liable for any direct, indirect, punitive, incidental, special or consequential damages arising from your use of the Website. This limitation of liability includes but is not limited to loss of profits, revenues, anticipated savings, data, lost business or costs of any substitute goods or services.

If any damages result from your use of the Website, they will be limited to the actual amount you paid in your order.

9. Indemnification

As a user of the Website, you agree to indemnify, defend and hold Ideology Clothing® and our affiliates harmless from any claims, losses or damages resulting from your alleged violation of these Terms, User Content you post, any products you purchase via the Website, or your use of the Website in general.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In such case, you agree to cooperate with our defense as reasonably requested.

10. Governing Law

These Terms shall be governed by the laws of the United States and the State of California. Users visiting the Website are subject to laws applicable in California, regardless of your location.

By accessing the Website, you agree to exclusive jurisdiction of federal and state courts located in Los Angeles County, California. The Website must be utilized solely by individuals who are permitted to purchase goods under applicable laws.

11. Modifications to Terms

We reserve the right to alter these Terms at any time for any reason. Updated versions of the Terms will reflect on the “Last updated” date shown at the top of this page. Changes take effect when posted online.

By continuing to use the Website after a new version of the Terms is effective, you accept the updated Terms. If you do not accept revised Terms, stop using the Website.

Contact us if you have questions about which Terms apply to your use of the Website.

12. Entire Agreement

The Terms of Use above constitute the entire agreement between you and Ideology Clothing® regarding use and transactions on the Website. No representations, statements or inducements not contained herein will bind us or modify the Terms.

Additional Terms & Conditions

This section contains further terms that apply to use of the Website and purchases made through the Website.

Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and disclose information about Website visitors. By using the Website, you agree to be bound by the Privacy Policy.

Payment and Pricing Errors

In the event that an item is listed at an incorrect price or with incorrect information due to an error, we reserve the right to cancel orders of that item. If you were charged prior to cancellation, we will fully refund the purchase price. If you were undercharged due to an error, we may cancel your order unless you agree to pay the undercharged amount.

Product Availability

Items displayed on the Website are not guaranteed to be available at the time of purchase. Inventory fluctuates constantly and item availability cannot be guaranteed for any length of time. If an item you purchase is not available, we will attempt to notify you and refund you for that item.

Shipping Restrictions

We currently only ship to addresses located in the contiguous 48 states of the United States of America. Certain remote zip codes may be excluded. We do not ship to P.O. boxes.

Some products are restricted and may not ship to certain states or addresses under applicable regulations. Restricted products will be clearly marked as such on the Website.

Sales to Minors

Website purchases are only available to those over the age of 18. Minors may not place orders through the Website. As a user of this Website, you must affirm you are at least 18 years old.

Anti-Discrimination Policy

We do not discriminate against customers on the basis of gender, marital status, race, color, age, creed, national origin, religion, disability or sexual orientation. We aim to offer all customers equal levels of dignity, respect and service.

Accessibility

We are committed to making the Website as accessible as possible for all users. Please contact us if you experience any difficulties accessing information or services through the Website.

Notice for California Users

Under California Civil Code Section 1789.3, California Website users are entitled to the following specific consumer rights notice:

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

Questions?

If you have any questions about our Terms of Use, please contact us:

Ideology Clothing®
Email: [email protected]
Phone: 1-800-555-1234

We will do our best to reply promptly and resolve any concerns you may have!

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